All sales are final for preorders and live drops.

We've served over 100,000 customers and our team is confident you're going to love your training gear.

I received a defective item, what are my options?

Please email with a clear photo of your packing slip as well as the defect on the garment for assessment. Your item is only considered defective if:

  • It was RECEIVED with an issue (fraying, tearing, staining, or discoloration)
  • Once your item has been washed/worn it does not qualify as defective
  • You must contact NFQ within 7 days of receiving a defective item. After 7 days your product will not be accepted.
  • Normal wear and tear will not be considered as defective including:
    • Any scratches, markings, fraying due to physical activity
    • Garments damaged resulting from failure to follow care instructions (washing/drying) 

I received an incorrect item, what should I do?

Please email a clear photo of the incorrectly received item as well as your packing slip to We will send you a prepaid label to return the incorrectly received item. Once your product is received at our warehouse facility, we can issue a refund/store credit for the item.

***If the incorrectly received item is washed or worn in any way, we will not be able to accept the item***

If you have any questions regarding this process please reach out to for assistance.